Experiences of De Hypotheker customers

Super nice mortgage guidance. I was really helped very well in arranging my mortgage. Everything was explained step by step, very clearly and without difficult terms. What I especially liked: I could always go to them with my questions, and I always got quick and clear answers. It never felt rushed, they really took the time to explain everything so that I understood what I was choosing. That gave a lot of peace and confidence in the process. In short: great guidance, good communication and Delano is really someone who thinks along with you. Definitely recommended!

Review translated by Microsoft

Super fijne hypotheekbegeleiding. Ik ben echt heel goed geholpen bij het regelen van mijn hypotheek. Alles werd stap voor stap uitgelegd, heel duidelijk en zonder moeilijke termen. Wat ik vooral top vond: ik kon altijd terecht met mijn vragen, en ik kreeg steeds snel en helder antwoord. Het voelde nooit gehaast, er werd echt de tijd genomen om alles uit te leggen zodat ik goed begreep waar ik voor koos. Dat gaf veel rust en vertrouwen in het proces. Kortom: fijne begeleiding, goede communicatie en Delano is echt iemand die met je meedenkt. Zeker een aanrader!

Understandable language and clear what the possibilities were. That given our ages (my wife) it were still possibilities to refinance. A very friendly advisor without fuss but clear. Nice team working together.

Review translated by Microsoft

Begrijpelijke taal en duidelijk wat de mogelijkheden waren. Dat het gelet op onze leeftijden (mijn vrouw) toch mogelijkheden waren om te kunnen oversluiten. Een zeer vriendelijke adviseur zonder poespas maar duidelijk. Leuk team die met elkaar samenwerken.

Making appointments etc went very quickly and smoothly. Was well helped by the Hypotheker.

Review translated by Microsoft

Afspraken maken etc ging heel snel en soepel. Was goed geholpen door de Hypotheker.

The advice was of very good quality. We could rely on the advice that was given and are very happy with the results. Sometimes certain process matters were a bit unclear to us because this is the first property we buy and because of this we sometimes had to ask some extra questions for clarification. We quickly got a clear answer to this, so this did not have a major impact on our experience.

Review translated by Microsoft

Het advies was kwalitatief erg goed. We konden vertrouwen op de adviezen die gegeven werden en zijn erg blij met de uitkomsten. Soms waren bepaalde proceszaken voor ons een beetje onduidelijk omdat dit de eerste woning is die we kopen en hierdoor moesten we soms wat extra vragen ter verduidelijking stellen. Hier kregen we dan al snel een helder antwoord op, dus dit had geen grote impact op onze ervaring.

Mortgage advisor was fine. It's just a pity that taking a mortgage to another address couldn't be simpler. This can be done with much less time and the costs of taking a mortgage with you are also very high.

Review translated by Microsoft

Hypotheekadviseur was prima. Alleen jammer dat het meenemen van een hypotheek naar een ander adres niet simpeler kan. Dit kan met veel minder tijd en de kosten voor meenemen van een hypotheek zijn ook erg hoog.

This is the second time we applied for a financial advice from De Hypotheker in Voorburg. Both times we received an exceptionally high level quality service. Before deciding to proceed with De Hypotheker, I spoke with other service providers (and also with banks), but none of them were even close to the level of De Hypotheker in Voorburg. I'd like to highlight, I'm writing only about De Hypotheker in Voorburg (not De Hypotheker in other locations), since not all the advisors across De Hypotheker are as dedicated and professional as in Voorburg, I know it because I had a conversation at another location of De Hypotheker as well. In Voorburg these guys always go above and beyond, they know perfectly well how to get a maximum of mortgage for you, still staying safe and confident in terms of finances. If I even need to apply for another mortgage, no doubts, I won't be wasting my time and will go directly to De Hypotheker in Voorburg.

Review translated by Microsoft

This is the second time we applied for a financial advice from De Hypotheker in Voorburg. Both times we received an exceptionally high level quality service. Before deciding to proceed with De Hypotheker I spoke with other service providers (and also with banks) but none of them were even close to the level of De Hypotheker in Voorburg. I’d like to highlight, I’m writing only about De Hypotheker in Voorburg (not De Hypotheker in other locations), since not all the advisors across De Hypotheker are as dedicated and professional as in Voorburg, I know it because I had a conversation at another location of De Hypotheker as well. In Voorburg these guys always go above and beyond, they know perfectly well how to get a maximum of mortgage for you, still staying safe and confident in terms of finances. If I even need to apply for another mortgage, no doubts, I won’t be wasting my time and will go directly to De Hypotheker in Voorburg.

Very friendly help, in terms of telephone and at the office itself. Friendly reception Good advice and he really took the time for us. Clear explanation If there were any questions in between, we could always contact them by phone and they responded quickly.

Review translated by Microsoft

Erg vriendelijk geholpen, qua telefonische als op het kantoor zelf. Vriendelijk ontvangen Goede adviezen en hij nam echt de tijd voor ons. Duidelijke uitleg Als er vragen tussen door kwamen konden we altijd telefonisch contact opnemen en er werd snel gereageerd.

Very satisfied with Jorien's advice. She responded quickly, was easily accessible and gave clear explanations. Pleasant to communicate with and easy to ask questions.

Review translated by Microsoft

Zeer tevreden over het advies van Jorien. Ze reageerde snel, was goed bereikbaar en gaf duidelijke uitleg. Prettig in de communicatie en makkelijk om vragen aan te stellen.